Support

One address, one human: [email protected]. Usually the same day, within two working days at the latest.

What helps

• Which device and iOS version (Settings › General › About).
• The Beckenlog version (bottom of the app).
• What happened and what you expected. For colour matching: a photo of the vial next to the colour card settles half of all questions on its own.

Before launch

When does it ship? It is in development and the date is not fixed. Mail [email protected] and you will hear about it.

Which test kits are supported? First the API scales (freshwater and reef sets). Other makers follow once their cards have been captured cleanly.

Does it cost money? The base app is free. Any optional subscription would cover extras only; there is no paywall at launch.

What happens to my data? Nothing. See the privacy policy.